Paying for Treatment

It is the responsibility of patients to make sure their hospital accounts are paid. Some insurers and sponsors may pay the hospital account directly. The guidelines below help explain the Trust’s procedure.

Self pay (own account)

Patients paying their own account will be asked to pay a deposit which is payable on, or before admission. The deposit is based on an estimation of the expected cost of the treatment using the medical information provided at the time of booking.  Admission is not possible if the deposit has not been received.

Company sponsors

Patients need to supply an original signed letter from their sponsor clearly accepting responsibility for payment of their account.  This must be received and agreed by the Trust prior to the appointment / admission date. The Trust will only accept sponsorship from credit worthy UK-based companies.

Embassy sponsors

Royal Brompton Hospital has excellent relationships with a number of embassies in the London area. Patients being sponsored for private healthcare by their embassy need to produce a letter of guarantee from the embassy before any outpatient or inpatient treatment can occur. The letter must clearly state that the embassy agrees to cover the total cost of care and stipulate any exclusions to full payment.

Medical insurance

Medical insurance cover is a contract between patients and their insurer and patients are ultimately responsible for settling their account should the insurer not recognise the claim. The Trust strongly advises all patients to check their eligibility before admission, with particular reference to exclusions and waiting periods. The patient should ensure that they provide the hospital with their membership number and authorization reference prior to their appointment / admission.

Cheques and payment cards

All payments must be made in pounds sterling.

Personal Cheques and Bankers Drafts should be drawn from a UK account and made payable to ‘Royal Brompton & Harefield NHS Foundation Trust’. Personal cheques can only be accepted if received in advance in time for the funds to be cleared.

We accept major credit cards such as Visa and Master, however, we are unable to accept Diners or Amex.

Outstanding accounts are reviewed regularly.