Our specialist heart and lung care services are available to private patients across the world.
Support for international patients
We know that visiting the hospital can be a worrying time, especially if you’re travelling to us from abroad. That’s why our international patient coordinators are here to help by providing tailored support, so you can focus your full attention on getting better.
Our international patient coordinators can:
advise on referrals – such as which consultant is most appropriate for your care. Please note, only our international liaison manager will advise on referrals.
liaise regularly with embassies and international contacts to keep them informed of your care and handle financial matters
arrange appointments and admission to our hospital, as well as for professional interpreters to be present if you require them.
Our international patient coordinators speak Arabic and are available across our three sites from Monday to Friday. They are also on-call for urgent queries, 24 hours a day, seven days a week.
What’s more, many of our consultants speak multiple languages – you can find out what languages they speak in our directory of specialists.
Our international private patients can expect their care to be provided in a dedicated private wing, with a private room, en-suite bathroom and a range of premium amenities including international TV channels.
We offer freshly prepared meals from our dedicated catering service at all of our hospitals, with menus available in Arabic and food options that include vegetarian, Halal and Kosher meals. We will also cater to any special requests when we can.
Each of our hospitals provides facilities and services to support all religious needs including multi-faith prayer rooms, prayer mats and dividers to ensure a private and quiet space to reflect or pray. We also have a chapel at each hospital and our chaplaincy team can visit the ward to provide pastoral support and information.
To find out more about the facilities at our specific hospitals, please use the links below:
Our international patient services are award-winning
We’ve been awarded as the leading ‘Specialist international patient centre’ in the world by the International Medical Travel Journal (IMTJ).
The IMTJ provides independent insight into the medical travel and medical tourism sector, to ensure that international patient expectations are met and that the industry maintains a high standard. The award was given to us for being the specialist centre that demonstrated the greatest success in attracting and serving international patients globally. Read more about the awards on the IMTJ website.
You can read about our other awards on our awards page.
International patients can be sponsored for private healthcare by their country’s government when the referral has been agreed upon before the patient's arrival. Before any outpatient or inpatient treatment can occur, the patient needs to provide a letter of guarantee from their sponsoring office.
We also accept self-pay international patients. To receive a quotation, patients will need to provide us with details of their health problem or condition, together with relevant details from their medical history. We’ll then issue an estimated quote and/or deposit price based on the information provided.
Get in touch
You can contact our international team by calling +44 (0)330 128 2662.