London is an exciting place to visit. There are many different attractions and hidden gems to discover. It is also one of the most culturally diverse cities in the world.

If you are are new to London, here are some hints and tips to help you to make the most of your time in the area, when you are visiting your loved one in hospital.

Decide what you want to do

Every neighbourhood has something special to surprise and delight visitors from all over the world. What do you want to do in London?

  • Shop in one of London’s many varied shopping districts?
  • Find hidden treasures in London’s museums?
  • Immerse yourself in art at our galleries?
  • Enjoy a show at a West End theatre?
  • Discover more about London’s 2000-year history on a walking tour?
  • Visit London’s principal sights like the Tower of London or St Paul’s Cathedral?
  • Take a trip along London’s main artery, the River Thames?

Choose a tour guide

To make life easier, and with limited time here, you may like to consider hiring a guide to show you around.

Blue Badge Tourist Guides are professionally qualified. They can show you around the city and share local and up-to-date knowledge with you. Blue Badge Guides are often the only external guides permitted to conduct tours at many attractions, including Westminster Abbey and the Tower of London.

To find a guide for a bespoke tour, in a range of languages including Arabic and Mandarin, please visit the official Guild of Tourist Guides website

For more information on what to do in London or to book a bespoke tour, we recommend:

London Undone

Visit website 

+44 (0)7771 527 807

+44 (0)20 8983 6256


Top tips for visitors

1. Currency

The currency in the United Kingdom is pounds sterling (£). Although we are in Europe, we do not accept Euros as currency. Both Royal Brompton and Harefield hospitals have on-site cash machines (ATMs).

2. Emergency services

In the UK, the emergency services telephone number is 999. Through this number, you can contact the police, fire service and ambulance service. This number can be dialled from any mobile phone or land line. It should only be used in an emergency.

3. Smoking

It is illegal to smoke in all enclosed public places and vehicles in the UK. This means you cannot smoke inside any restaurants, bars, airports, train stations or shopping malls. There are no indoor smoking rooms in our hospital or anywhere else. If you wish to smoke, you must go outside and off the hospital grounds.

4. Driving

In the UK, we drive on the left-hand side. Be aware of which way traffic is flowing, especially when crossing roads.

5. Congestion charge

Vehicles driving in certain parts of central London must pay a fixed congestion charge. The congestion charge operates from Monday to Friday between 7am and 6pm daily. Certain days in the year are excluded from this charge, including weekends, British public holidays and Christmas Day through to and including New Year’s Day.

6. Taxis and private hire minicabs

London's famous taxis (black cabs) can be booked in advance, hailed on the street, or picked up from designated taxi ranks. If an orange light is illuminated above a black cab, then it is available. These are available at airports and outside some hotels.

Private hire vehicles (minicabs) must be booked in advance through a licensed private hire operator. You can book one yourself through an app, by your hotel concierge, or customer services staff at RB&HH Specialist Care.

7. Public transport

Royal Brompton Hospital is served by a wide range of transport links. The nearest underground station is South Kensington (a 10-minute walk away) and many buses also serve the area.

The nearest underground stations to Harefield Hospital are Rickmansworth, Northwood and Uxbridge. A number of buses serve the hospital via Uxbridge bus station.

For full details on how to find us, please view the map and directions page for each of our sites: